From Bottlenecks to Breakthroughs: A Coca-Cola Bottler’s Quality Transformation
One of North America’s leading Coca-Cola bottlers manages a massive logistics network, operating more than 10 state-of-the-art manufacturing plants and over 70 warehouses. Their complex business processes—spanning sales, distribution, finance, and warehouse management—rely on SAP S/4HANA as the central ERP, connected to over 30 satellite systems for functions like last-mile delivery.
Before partnering with Qyrus, the company’s quality assurance process was a fragmented and manual effort that struggled to keep pace. Testing across their SAP desktop, internal web portals, and mobile delivery apps was siloed, slow, and inconsistent.
Qyrus provided a single, unified platform to automate their business-critical workflows from end to end. The results were immediate and dramatic. The bottler successfully automated over 500 test scripts, covering more than 19,000 individual steps across 40+ applications. This strategic shift slashed overall test execution time from over 10,020 minutes down to just 1,186 minutes—an 88% reduction that turned their quality process into a strategic accelerator.
The High Cost of Disconnected Quality
Before implementing Qyrus, the bottler’s quality assurance environment faced significant operational challenges that created friction and risk. The core issue was a testing process that could not match the integrated nature of their business. This disconnect led to several critical pain points.
- Fragmented and Slow Manual Testing: Functional testing was performed manually across SAP GUI, internal web portals, and mobile delivery applications. This approach resulted in slow regression cycles and inconsistent test coverage across platforms.
- Lack of End-to-End Confidence: There was limited integration between the desktop SAP modules and the mobile Last Mile Delivery workflows. This gap prevented true end-to-end testing, reducing confidence that a complete business journey would work correctly in production.
- Burdensome Evidence Collection: Gathering evidence for audits and defect analysis was a manual, time-consuming process. This practice significantly slowed down both compliance checks and the ability to triage and fix bugs quickly.
- Operational Drain on Experts: Frequent change requests continuously increased the testing burden. As a result, critical subject matter experts (SMEs) were constantly pulled away from their primary operational duties to participate in tedious test cycles.
The client needed a single platform that could automate their real business journeys across SAP, web, and mobile while producing audit-ready evidence on demand.
Connecting the Dots: A Unified Automation Strategy
Qyrus replaced the client’s fragmented tools with a single, centralized platform designed to mirror their real-world business journeys. Instead of testing applications in isolation, the bottler could now execute complete, end-to-end workflows that spanned their entire technology ecosystem, including SAP, Greenmile, WinSmart, VendSmart, BY, and Osapiens LMD. This was made possible by leveraging several key features of the Qyrus platform.
- Codeless SAP Automation: Using the Desktop Recorder for SAP, the team quickly captured and automated critical SAP GUI flows without writing any code. Processes like order creation, delivery planning, and route allocation were automated and then reused across multiple tests with parameterized data, saving countless hours of scripting and maintenance.
- End-to-End Test Orchestration: Qyrus connected individual scripts across SAP, web, desktop, and mobile into a single, cohesive workflow. Built-in waits ensured that backend updates from one system, like a shipment creation in SAP, were correctly synchronized before the next step began in another system, such as a mobile delivery app.
- Dynamic Data Handling: The automation scripts were built to be resilient. The platform captured critical data like shipment IDs, driver assignments, and warehouse keys at runtime. This approach eliminated brittle, hard-coded values and enabled robust, data-driven test runs.
- One-Click Audit and Evidence Trails: Every test step was automatically documented with screenshots and compiled into detailed PDF reports. This feature was used extensively for faster defect analysis, end-user training, and providing auditors with clear, irrefutable evidence of system validation.
This unified approach finally gave the client a true, top-down view of their quality, allowing them to test the way their business actually operates.
Speed, Scale, and Unshakable Confidence
The implementation of Qyrus delivered immediate, measurable results that fundamentally transformed the bottler’s quality assurance process. The automation initiative achieved a scale and speed that was previously impossible with manual testing, leading to significant gains in efficiency, risk reduction, and operational governance.
The most significant outcome was a dramatic 88% reduction in test execution time. A full regression cycle that once took over 10,020 minutes (more than 166 hours) to complete manually now finishes in just 1,186 minutes (under 20 hours) with automation.
This newfound speed was applied across a massive scope:
- The client successfully automated over 500 test scripts.
- These scripts encompassed more than 19,000 individual steps.
- The automation suite provided coverage for over 40 distinct SAP, mobile, and web applications, including critical systems for route optimization, delivery, and warehouse management.
Beyond speed, the centralized execution and one-click PDF reports provided full traceability for every process. This comprehensive evidence proved invaluable not only for audit preparedness but also for end-user training, ultimately reducing time, effort, and operational risk across all platforms.
Beyond Automation: A Future-Proof Quality Partnership
With the foundation of a highly successful automation suite now in place, the bottler is looking to the future. As of mid-2025, with over 500 test cases and 19,000 steps automated, the client’s immediate goal is to complete the remaining functional automation by December 2025 through a fixed-price engagement. The objective is to establish a steady-state model where a fully automated regression suite is maintained without new scripting costs, seamlessly integrating script maintenance, and the addition of new test cases under their existing managed services.
Building on that foundation, the long-term vision is to evolve the partnership by leveraging AI to increase testing speed and intelligence. The client envisions a future state that includes:
- AI-Driven Test Selection: Using AI to automatically select the most relevant test cases to run based on specific code and configuration changes.
- Intelligent Impact Analysis: Applying AI to analyze the potential impact of changes across SAP and other connected applications.
- AI-Assisted Test Creation: Generating new test cases automatically from support tickets and business process documentation.
- Autonomous Continuous Testing: Implementing AI for autonomous test healing and the automatic triage of flaky tests.
- Smarter Regression Cycles: Receiving AI-powered recommendations on when to run a full regression versus more targeted, modular testing.
By embedding Qyrus deeply into their release cycles, the client aims to reduce risk, accelerate delivery, and strengthen quality governance across every product touchpoint. Ultimately, they see Qyrus not just as a testing tool, but as an end-to-end quality platform capable of supporting their enterprise agility for years to come.
Experience Your Own Transformation
The challenges of manual testing across SAP and modern applications are universal, but the solution is simple. Qyrus provided this client with the speed and end-to-end confidence needed to thrive.
Let us show you how.
